Courtyard by Marriott
I want to thank Nikolaus Braun and his team. Our property was not compliant and we knew that the deadline was right around the corner. Our current vendor not only was not compliant, but could not provide the most current technology. I reached out to Nikolaus at Deep Blue and started the process with him. Once we finalized the contract bid with our ownership, Nikolaus and his team were real quick in getting us installed. Nikolaus decided to come down for the installation to insure the installation went smoothly.
Since getting online with Deep Blue, we have seen our GSS Internet scores continue to rise. Our numerous guest complaints and staff challenges have basically become non-existent. If we had to contact the tech support line, they were quick to resolve the few guests inquiries which all of them were on the guest side. Speed and connectivity is great throughout the property, and our frequent guests are now enjoying this!