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Case Study

Case Study: Fonda-Fultonville School District WiFi

Delivering WiFi Network Connectivity, Dependability & Cost Savings of $80,000.00

Case Study: Fonda-Fultonville School DistrictThe Challenge

Fonda-Fultonville High School is located in the foothills of the Adirondack Mountains of upstate New York. It traces its roots back to the late 1700s when students in both Fonda and Fultonville, NY were educated in privately-owned brick buildings. Today, over 500 students and faculty utilize the modern campus.

The school was experiencing a number of network outages, making it difficult for students and faculty to complete their daily work. To make things worse, the IT department had to call for support and wait a day or two before their issue was addressed. Without the ability to access their network infrastructure, the school was unable to identify smaller problems before they became widespread outages.

“If the network is down, teachers can’t teach and students can’t learn,” said Bill Cooper, Network and Systems Administrator for the Fonda-Fultonville School District. “It is imperative that problems are resolved quickly. It was difficult to get support with our previous vendor. We would call and often wait a day or two before we heard back and then they wanted to charge us for any information.”

The district also tried putting home grade wireless routers in halls and rooms with poor results. With a lack of technical support and an unreliable system, the school knew they needed to change to ensure their district could keep pace with the latest technology.

The Solution

After searching for a network provider, Deep Blue Communications was selected to update the wireless technology for the entire campus. Deep Blue conducted a site survey, generating a heat map of the current WiFi network to identify problem areas. They also evaluated building layout and construction materials to anticipate any installation difficulties, avoid potential delays and determine optimal access point placement to ensure consistent coverage and minimize interference.

To deliver a network that was flexible, reliable and robust enough to meet the school’s needs, Deep Blue installed the Ruckus Zone Director and InterMapper Web Server. Ruckus Smart/OS uses a highly-intuitive Web user interface to simplify configuration, making administration of the entire WLAN a breeze within a single, easy-to-use platform that was simple for the users to learn.

In order to make network monitoring easier for the school’s IT department, Deep Blue utilized InterMapper Web Server, allowing the staff to access and monitor the network – and all devices on the network – from any location. InterMapper alerts staff to email, web, or directory server problems before they become a larger issue and staff can see exactly where each access point or switch is located, and the current status of each.

The Result

Fonda-Fultonville couldn’t be happier with the results. Not only did the school district save $80,000, they finally have a network they can rely on.

“We didn’t really ‘know’ our wireless network infrastructure with our previous vendor,” said Cooper. “With Deep Blue’s Zone Director and InterMapper Web Server, we now have control over our wireless network. We can design it the way that makes most sense for our environment and instantly make any changes we feel necessary. With real-time monitoring on all or our access points and connected devices we are alerted as soon there is any congestion or outages and can immediately take the necessary steps to rectify the issue.”

The network performance and continued support has made an enormous impact on the team at Fonda- Fultonville. “The support we get from Deep Blue is first class. Performance and support go hand in hand. With Deep Blue, our network dependability is rock solid. We just have not experienced many outages or problems that could disrupt our staff or students from doing what they need to do. Deep Blue support is first class and they are helpful with any questions we may have – via phone or web. They are always there when we need them.”

With Deep Blue’s Zone Director and InterMapper Web Server, we now have control over our wireless network. We can design it the way that makes most sense for our environment and instantly make any changes we feel necessary”

Bill Cooper
Network and Systems Administrator, Fonda-Fultonville School District

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