What’s the #1 tech feature guests expect to find at a hotel?
Thursday, Sep 23, 2021 11:00 AM EDT
As our industry’s recovery gains momentum — with 75% of study respondents planning to travel in the coming 12 months — we reveal fresh, up-to-the-minute expectations and preferences around:
- Digital payments
- Touchless transactions
- Other critical innovative technologies that are driving customer engagement — and revenue!
- Robert Firpo-Cappiello, Editor-in-Chief, Hospitality Technology
- Daniel Connolly, Ph.D., Professor of Management, Drake University
- Matthew Fitzgerald, Senior Director, Deep Blue Communications, a Comcast Business Company
- Charles Gray, Chief Revenue Officer, Paytronix
- Lori Stout, Senior Director of Product Marketing, Punchh