Category: Hospitality & Hotel WiFi

Designing Hotel Guest Touchpoints

A guest’s journey has many stages involving many hotel guest touchpoints. You may think you have them all figured out, but don’t forget – your WiFi technology is all that stands between success and failure. With the right hotel WiFi network and guest services, it’s easy to remove sources of friction and provide personalized service based…
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4 Rules for a Great Hotel WiFi Network

#1 The Guests Come First Delivering a great guest WiFi experience is number one and a great hotel WiFi network is the way to accomplish this. As the most requested – and complained about amenity – WiFi is make or break for a hotel. If your hotel WiFi is spotty, a visitor may look for another hotel on…
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3 Technologies Shaping Hotel Guest Engagement

Today, many new technologies are shaping hotel guest engagement. Face-to-face and phone conversations have been taken over by SMS and online communication. We’ve moved from weekly phone conversations to the daily back and forth of instant messaging, Twitter, and Facebook posts. The online distribution of events and ideas, images and video, and guest reviews has…
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4 Guest Room Technologies You Should Support

In addition to fast & reliable Hotel WiFi, these 4 guest room technologies provide the basis for interacting and engaging with your guests, and will help you better monetize your guest rooms. 1. SUPPORT STREAMING SERVICES AND GUEST CONTENT With the introduction of new streaming services and devices, the cord cutter population is growing rapidly….
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5 Smart Guest Room Technology Essentials

The Internet of Things is expanding into your guest rooms in ways you probably can’t imagine. Here’s a list of 5 smart guest room technology essentials that every hotel needs to increase guest satisfaction. And it all starts with fast, reliable hotel WiFi. 1. PERSONALIZATION The personalized and enhanced guest room experience is being developed…
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9 Strategies to Make the Most of Your Hotel WiFi

Resilient. Robust. Reliable. These are probably not the words that many hotel guests would use to describe their most recent experience with hotel Wi-Fi. It’s more like, ‘We have the technology to put a man on the moon, but we can’t post an Instagram picture of this amazing Scallop Sashimi from our hotel room. What…
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Bandwidth Management Strategy for the Hospitality Industry

Creating A Bandwidth Management Strategy Bandwidth management is an investment that pays off in customer satisfaction and cost savings. Anyone who has had to access a mobile data connection has experienced the frustration that comes with a slow connection or unreliable speeds. These problems may occur from insufficient bandwidth or an overload of the network,…
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How Problematic Hotel WiFi Affects Your Reputation

Have you been getting calls to the front desk lately about spotty hotel WiFi in certain rooms or slow connections across the board? Wireless internet connections are hospitality industry standard these days, and nowhere is this more obvious than in customer expectations. Your guests expect access to hotel WiFi while staying with you, and they…
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Free Hotel WiFi is Increasing On Travelers’ Must-Have Lists

With expensive cellular data packages making users more reliant on available WiFi networks, it’s only a matter of time before free hotel WiFi becomes a necessity for travelers instead of a bonus luxury. Let’s take a look at the evidence: We use the Internet for just about everything these days: restaurant recommendations, directions, work, communication,…
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Common Myths About Hotel WiFi

Think great WiFi doesn’t matter? Think again. Your guests demand the best hotel WiFi so they can access everything important to them via their mobile devices – from check-in to check-out and everywhere in between. So, do you have your guests’ needs covered? Here are 4 WiFi myths debunked. Myth # 1: My guests will be…
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How Does Hotel WiFi Affect Occupancy Rates?

As a professional hotelier you know that the secret to a successful property is in the details. You make certain your sheets are crisp, bathrooms are spotless, your staff is friendly, helpful, but also unobtrusive and a host of other details that make a guest’s experience a good one. Now there is a new item…
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Benefits of Implementing Converged Networks for Hospitality

What are Converged Networks for Hospitality? Put simply, a converged network is the grouping of telephone, video and data communication within a single network. Designing and managing all of these within one network offers convenience and flexibility that are simply not possible with separate infrastructures. No longer do properties need different cables for different services….
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Hotel Internet Access Solutions from Deep Blue Communications

Hotel internet access solutions must meet the unique needs of the hospitality industry. Deep Blue Communications has an outstanding reputation for providing to some of the most recognized names in the industry, such as: Americas Best Value Inn AmeriHost Inn Baymont Inn and Suites Best Western Budget Inn Clarion Comfort Inn & Suites Courtyard by…
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Deep Blue Communications, LLC