Hospitality & Hotel WiFi

Creating A Bandwidth Management Strategy Bandwidth management is an investment that pays off in customer satisfaction and cost savings. Anyone who has had to access a mobile data connection has experienced the frustration that comes with a slow connection or unreliable speeds. These problems may occur from insufficient bandwidth or an overload of the network,…
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Have you been getting calls to the front desk lately about spotty hotel WiFi in certain rooms or slow connections across the board? Wireless internet connections are hospitality industry standard these days, and nowhere is this more obvious than in customer expectations. Your guests expect access to hotel WiFi while staying with you, and they…
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With expensive cellular data packages making users more reliant on available WiFi networks, it’s only a matter of time before free hotel WiFi becomes a necessity for travelers instead of a bonus luxury. Let’s take a look at the evidence: We use the Internet for just about everything these days: restaurant recommendations, directions, work, communication,…
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Think great WiFi doesn’t matter? Think again. Your guests demand the best hotel WiFi so they can access everything important to them via their mobile devices – from check-in to check-out and everywhere in between. So, do you have your guests’ needs covered? Here are 4 WiFi myths debunked. Myth # 1: My guests will be…
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As a professional hotelier you know that the secret to a successful property is in the details. You make certain your sheets are crisp, bathrooms are spotless, your staff is friendly, helpful, but also unobtrusive and a host of other details that make a guest’s experience a good one. Now there is a new item…
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What are Converged Networks for Hospitality? Put simply, a converged network is the grouping of telephone, video and data communication within a single network. Designing and managing all of these within one network offers convenience and flexibility that are simply not possible with separate infrastructures. No longer do properties need different cables for different services….
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Luxury hotels and resorts are in constant competition to win over and retain the loyalty of their client base. Every detail of their guests’ rooms is chosen to provide the ultimate in comfort and luxury. They train their staff to offer superior customer service and to do whatever it takes to ensure that guests are…
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Hotel internet access solutions must meet the unique needs of the hospitality industry. Deep Blue Communications has an outstanding reputation for providing to some of the most recognized names in the industry, such as: Americas Best Value Inn AmeriHost Inn Baymont Inn and Suites Best Western Budget Inn Clarion Comfort Inn & Suites Courtyard by…
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You should have the services of a managed hotel internet WiFi provider You already know how important your reputation is for business. You probably have someone checking TripAdvisor and other hotel rating sites to see what the public is saying about your hotel…and the competition. If you take a hard look at those reviews you’ll…
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Hotel PMS Integration – Monetizing Through WiFi Once a new technology rolls over you, if you’re not part of the steamroller than you’re part of the road. Imagine walking into your hotel, and before you are through the revolving door, your wireless access is turned on, your room key is delivered to your mobile device,…
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Earlier this year J.D. Power and Associates released its annual Hotel Guest Satisfaction Index Study which painted a not so rosy picture for the hotel/hospitality industry. Guest satisfaction, measured against a 1,000 point scale, scored 757, or 7 points lower than the 2011 survey. Overall business was up, showing a modest recovery from the economic…
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Hotel wireless solutions must employ the highest level of security features in order to protect a hotel’s data and their guest’s data. Unsecured and secured networks with weak security can put confidential information at risk. They can spread viruses and malicious software to unsuspecting users. While many times these intrusions may seem to be nothing…
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Research indicates that WiFi is the number one amenity hotel guests are looking for; this isn’t surprising. Business travelers have stated for some time now that advertised free WiFi” is what hooks them. However, when they check themselves in, get settled, pull up their email inbox, they come to the realization that their email attachments…
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How important is WiFi to your guests? Today, every hotel provides a WiFi network for their guests, but do they make sure that their WiFi networks deliver the performance their guests need? A quick search of hotel review websites like Yelp and TripAdvisor show too many hotels with poor reviews for WiFi networks that were…
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