Today, many new technologies are shaping hotel guest engagement. Face-to-face and phone conversations have been taken over by SMS and online communication. We’ve moved from weekly phone conversations to the daily back and forth of instant messaging, Twitter, and Facebook posts. The online distribution of events and ideas, images and video, and guest reviews has…
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Deep Blue Communications is proud to be attending the HT-NEXT2018 Hotel Technology Forum at the Manchester Grand Hyatt in San Diego, March 12-14. As an award-winning hotel WiFi service provider for Hilton, Marriott, Wyndham, Omni and Hyatt, we look forward to discussing the latest hospitality technology with leading hotel industry executives. Not only does a fast, reliable hotel…
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Deep Blue Communications is proud to be exhibiting at the 2018 Planet Fitness Franchise Conference at the ARIA Resort & Casino in Las Vegas, March 12-15. Stop by and meet your dedicated Planet Fitness WiFi consultants – Stacia Frazer and Rebecca Douglas. As a preferred retail WiFi service provider for the franchise, Deep Blue is prepared to…
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Deep Blue Exhibits at Hilton Hotels All Suites Conference New Orleans, January 9, 2018 – Deep Blue Communications was recently a proud exhibitor at the Hilton Hotels All Suites Conference in New Orleans. Executive VP of Sales – Sandy Schackman – met with Hilton Hotel owners and managers to explain how Deep Blue is able…
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5 Benefits of a Single Source Vendor Regardless of the industry, businesses require a well-planned, well executed Wi-Fi network and IT infrastructure to support the tremendous load of technology they carry today and will carry for the foreseeable future. A single source vendor is an excellent way to a reduce the burden of this load….
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In addition to fast & reliable Hotel WiFi, these 4 guest room technologies provide the basis for interacting and engaging with your guests, and will help you better monetize your guest rooms. 1. SUPPORT STREAMING SERVICES AND GUEST CONTENT With the introduction of new streaming services and devices, the cord cutter population is growing rapidly….
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The Internet of Things is expanding into your guest rooms in ways you probably can’t imagine. Here’s a list of 5 smart guest room technology essentials that every hotel needs to increase guest satisfaction. And it all starts with fast, reliable hotel WiFi. 1. PERSONALIZATION The personalized and enhanced guest room experience is being developed…
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Good racetrack Wi-Fi makes betting easier for patrons, and produces shorter lines and more betting. Is your track taking advantage of it? Click to see how Deep Blue was able to support 10,000 concurrent users at Saratoga Race Course Race courses have lately been adding WiFi service to their venues, and have reaped the reward…
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Resilient. Robust. Reliable. These are probably not the words that many hotel guests would use to describe their most recent experience with hotel Wi-Fi. It’s more like, ‘We have the technology to put a man on the moon, but we can’t post an Instagram picture of this amazing Scallop Sashimi from our hotel room. What…
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Latham, NY (October 5, 2017) –Deep Blue Communications, LLC, an international WiFi installation and support company, headquartered in Latham, NY, created a GoFundMe page to raise money for hurricane victims devastated by the recent hurricane in Texas. So far, employees have donated over $2,710 for Hurricane Harvey relief. Deep Blue Communications matched their employee donations…
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Creating A Bandwidth Management Strategy Bandwidth management is an investment that pays off in customer satisfaction and cost savings. Anyone who has had to access a mobile data connection has experienced the frustration that comes with a slow connection or unreliable speeds. These problems may occur from insufficient bandwidth or an overload of the network,…
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Your themepark is a destination for couples, families, and groups of friends – all of whom are taking pictures and videos and posting them to social media. Offering free WiFi is just one way to enhance their experience at your destination while reaping 5 benefits of WiFi at your amusement park. What’s the Benefit of…
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Have you been getting calls to the front desk lately about spotty hotel WiFi in certain rooms or slow connections across the board? Wireless internet connections are hospitality industry standard these days, and nowhere is this more obvious than in customer expectations. Your guests expect access to hotel WiFi while staying with you, and they…
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With expensive cellular data packages making users more reliant on available WiFi networks, it’s only a matter of time before free hotel WiFi becomes a necessity for travelers instead of a bonus luxury. Let’s take a look at the evidence: We use the Internet for just about everything these days: restaurant recommendations, directions, work, communication,…
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Saratoga Race Track Partners with Deep Blue Communications, Inc. to Improve Wi-Fi Services for Fans Latham, NY (August 23, 2017) –Deep Blue Communications, LLC, an international Wi-Fi installation and support company, headquartered in Latham, NY, and the Historic Saratoga Race Track in Saratoga Springs, NY have teamed up to deliver expanded Wi-Fi services for an…
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